For a free confidential assessment, call 855-537-2262

Family FAQs

Family members and friends often have multiple questions before seeking help for their loved one. We are here to help 24/7 so if there is a question you have you do not see listed here, please contact us today.

Click on the questions below for their answers

Q: How do visiting hours work for the PRTF program?
Answer:

Visiting hours are important because it helps us to keep structure. Those visitors who are on approved list will know which days and times they are able to visit. We typically do not allow more than two visitors at a time and also do not recommend bringing children.

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Q: How do I know if I need help?
Answer:

This is a difficult question. If you believe you need help, often times this is the case. Please contact us at 855-537-2262 so that we may assist you.

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Q: What happens when my family member or friend is discharged?
Answer:

Upon discharge, every patient is scheduled to meet with a provider in the community for a follow-up appointment. The provider in the community will receive a discharge summary outlining a treatment plan and any new medications.

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Q: What are some of the reasons I might send a patient or client to you for help?
Answer:

There are many reasons a person may need our help. They may have severe or mild behavioral health challenges and it is important to note we can offer support at varying levels. Some of the most common reasons providers look to our team to help is when someone is suffering from anxiety, feelings of depression, […]

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